TERMS & CONDITIONS

STOCK AVAILABILITY

While BNKR Online Pty LTD makes every attempt to ensure that the online store reflects the true availability of stock, sometimes an item shown to be available online may be out of stock. If an item you ordered is out of stock we will notify you as soon as possible and, based on your preference, either cancel and refund that particular item or your entire order.

 

RETURNS

Please see our Return Policy for all information regarding our return process.

 

SALES + OFFERS

All offers and promotions are subject to the following conditions, in addition to any conditions specified upon entering the relevant code at checkout:

  • Promotions are only applicable to orders over the minimum value threshold specified in the offer
  • Promotions are only applicable to products specified in the offer
  • Promotions are not applicable to Final Sale items 
  • Some promotions specify, in the conditions displayed at checkout, that items purchased under the promotion can be returned for store credit only (in the absence of any fault)
  • Only one promotion code may be used per order (individual credit notes can be used in conjunction with promotions)
  • You must be logged in to your account to use a promotion code
  • For promotions with a minimum spend requirement, your order must remain at or over this amount after any returns for the discount to continue to apply
  • Codes are valid for one use per customer unless otherwise stated
  • BNKR takes no responsibility for coupons that were not applied during the checkout process and discounts cannot be applied after an order has been placed
  • Sale items, including those covered by further discounts, can only be returned for store credit (in the absence of any fault)
  • Items that are marked as Final Sale, or purchased from an edit or promotion that specifies products as Final Sale, cannot be returned or exchanged (in the absence of any fault)
  • A full-priced item purchased with a promotional discount does not qualify as a sale product unless otherwise specified in the conditions of the offer
  • BNKR reserves the right to end any promotions, sales or discount offers at any time

Please contact our Customer Care team at support@bnkr-store.com if you have any further enquiries regarding a promotion.

These conditions exclude items that are incorrect or faulty. If you believe there is a problem with your order, please contact support@bnkr-store.com for assistance before returning your items.

 

SHIPPING + DELIVERY

Please see our Shipping Policy for the latest information regarding all shipping processes. Due to our quick order processing times, we are unable to cancel or change orders once they have been placed.

 

EMAIL MARKETING

For the subscription and receiving of emails, we follow the opt in/out policy. If you wish to opt out of receiving emails from us, please click the unsubscribe link included in every message. If you are having trouble unsubscribing, please do not hesitate to contact us at support@bnkr-store.com.

 

IMAGES

All product images seen on fashionbunker.com are copyright of BNKR Online PTY LTD  and under no circumstances available for use by other entities without express written consent from BNKR. The same applies for all BNKR social media platforms.

For all enquiries regarding these images please contact stephanie.dimasi@bnkr-store.com.

 

COMPETITIONS

All competition winners – whether they be from BNKR or its associated labels, affiliates or sponsors – are responsible for the cost of any import duties or taxes associated with the delivery of their prize (including instances in which competition winners use a gift voucher to purchase a prize of their choice). Competitions cover the cost of the items won only and do not cover any incurred delivery or processing fees. This includes any competition where BNKR provides stock for its winners – including competitions run through any label stocked on BNKR via website, print, event or social media. For full Competitions terms and conditions, please see this page.

 

AFTERPAY

Afterpay is only available for orders shipped within Australia and USA at this time. Afterpay orders are subject to standard returns policy.

Return postage costs will be at your expense, unless the item/s received are faulty or not as ordered. The coverage of return postage costs must be approved by BNKR Customer Care staff prior to return of item(s).

If you believe your item is faulty, please contact BNKR Customer Care at support@bnkr-store.com prior to sending it back. We cannot accept liability for an item until it is returned and has been confirmed as faulty.

 

CUSTOMER CARE

Need help? Email us at support@bnkr-store.com or call us on +61 8 7009 6016 between 10am-5pm, Monday to Friday AEST. Our live chat function is also available from 12am-5pm, Monday to Friday, AEST.

 

PRIVACY

BNKR Online Pty Ltd is committed to protecting the personal information you provide to us. We will only use your personal information in order to provide a service to you. We will not share or sell this personal information with any other organizations. However, we may disclose personal information to our service providers who assist in providing a service such as delivery or customs.

We will only use your personal information for the purpose it was intended and to provide you with information about BNKR Online Pty Ltd related services that we believe you may be interested in. If you no longer wish to receive any information or correspondence from us, please unsubscribe from our email service using the unsubscribe link or email support@bnkr-store.com.