DELIVERY/SHIPPING POLICY

DELIVERY/SHIPPING POLICY

DISPATCH TIMES

All orders are shipped from our Hong Kong Distribution Centre, and dispatched within 3 days of your order date. 

During sale and promotional periods, it may take longer for your order to be dispatched.

*Please note we do not ship to the following countries; China, Russia and Lebanon.

 

PLEASE NOTE: We are currently experiencing dispatch delays for all orders. Thank you for your patience as we work around the clock to dispatch your order. Please allow up to 5 business days for dispatch.

Orders for our international customers are now being shipped from our Hong Kong Distribution Centre. This means speedier delivery across the globe!

If placed over a weekend or public holiday, please allow 24 business hours for this to be dispatched. Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.

Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.

Please note in times of peak traffic, delays to estimated shipping times may occur. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied, and shipping costs are non-refundable. BNKR is not liable for any damages or losses for orders delivered without a signature.

Any questions? Please do not hesitate to contact our BNKR Customer Care team at support@bnkr-store.com.

USA

All US orders are shipped via DHL.

  • Free Shipping - We offer FREE Express Shipping for US orders over $79
  • Shipping Rate - All US orders under $79 are subject to a flat rate $15 shipping fee

*The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied. Shipping costs are non-refundable. 

DELIVERY TIMES

  • City Areas - Once dispatched, the estimated delivery to city areas is 1-5 business days.
  • Remote Areas - Once dispatched, the estimated delivery time for remote areas is 3-7 business days.


PLEASE NOTE: We are currently experiencing dispatch delays for all orders. Thank you for your patience as we work around the clock to dispatch your order. Please allow up to 5 business days for dispatch.

Orders for our international customers are now being shipped from our Hong Kong Distribution Centre. This means speedier delivery across the globe!

ALL ORDERS ARE SUBJECT TO A $15 SHIPPING FEE. 

For delivery throughout USA we use DHL. Once dispatched, the estimated delivery time for city areas is 1-3 business days for city areas and 3-6 business days for remote areas once dispatched. 

Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.
Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.
Please note in times of peak traffic, delays to estimated shipping times may occur. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied, and shipping costs are non-refundable. BNKR is not liable for any damages or losses for orders delivered without a signature.

CANADA

All Canada orders are shipped via DHL.

  • Free Shipping - We offer FREE Express Shipping for Canada orders over $79
  • Shipping Rate - All Canada orders under $79 are subject to a flat rate $15 shipping fee

*The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied. Shipping costs are non-refundable. 

Please note, by placing an order with BNKR you are responsible for all applicable customs and duty import fees when your order arrives at the destination country. If you would like an estimation of these fees, please contact your local customs office. 

DELIVERY TIMES

  • City Areas - Once dispatched, the estimated delivery to city areas is 1-3 business days.
  • Remote Areas - Once dispatched, the estimated delivery time for remote areas is 3-6 business days.

PLEASE NOTE: We are currently experiencing dispatch delays for all orders. Thank you for your patience as we work around the clock to dispatch your order. Please allow up to 5 business days for dispatch.

Orders are shipped from our Hong Kong warehouse.

For delivery to Canada we use DHL. Once dispatched, the estimated delivery time for city areas is 1-3 business days for city areas and 3-6 business days for remote areas.

 

ALL ORDERS ARE SUBJECT TO A $15 SHIPPING FEE. 

 

Please note; by placing an order with BNKR, you are responsible for: any applicable original shipping charges, all applicable customs and duty import fees, and the cost of return shipping back to BNKR. This also applies to any shipments that are refused by you at delivery.

 Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.
Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.
Please note in times of peak traffic, delays to estimated shipping times may occur. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied, and shipping costs are non-refundable. BNKR is not liable for any damages or losses for orders delivered without a signature.

ASIA

All Hong Kong orders are shipped via SF Express.

Orders for all other countries in Asia are shipped via DHL.
*Please note we do not ship to China.

  • SHIPPING RATE - All orders are subject to a flat rate USD$15 shipping fee 

*The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied. Shipping costs are non-refundable. 

Please note, as an international customer you are responsible for all applicable customs and duty import fees when your order arrives at the destination country. If you would like an estimation of these fees, please contact your local customs office. 

  • DELIVERY TIME - Once dispatched, the estimated delivery time is 2-5 business days.

 

PLEASE NOTE: We are currently experiencing dispatch delays for all orders. Thank you for your patience as we work around the clock to dispatch your order. Please allow up to 5 business days for dispatch.

 

Orders are shipped from our Hong Kong warehouse.

For Hong Kong orders we ship via SF Express. For all other Asian countries, we ship via DHL.

ALL ORDERS ARE SUBJECT TO A $15 SHIPPING FEE. 

The estimated delivery time is 2-5 business days once dispatched. 

If you live in a remote area, your parcel may be forwarded onto a local courier service. This will appear on your tracking as a delivery event, and the order should be successfully delivered to you within 24 hours.

Please note; by placing an order with BNKR, you are responsible for: any applicable original shipping charges, all applicable customs and duty import fees, and the cost of return shipping back to BNKR. This also applies to any shipments that are refused by you at delivery.

By placing an order with BNKR, you are responsible for: any applicable original shipping charges and the cost of return shipping back to BNKR. This also applies to any shipments that are refused by you at delivery.

Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.
Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.
Please note in times of peak traffic, delays to estimated shipping times may occur. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied, and shipping costs are non-refundable. BNKR is not liable for any damages or losses for orders delivered without a signature.

 

EUROPE

All Europe orders are shipped via DHL Express. 

  • SHIPPING RATE - All orders are subject to a flat rate USD$25 Express shipping fee 

*The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied. Shipping costs are non-refundable. 

Please note, as an international customer you are responsible for all applicable customs and duty import fees when your order arrives at the destination country. If you would like an estimation of these fees, please contact your local customs office. 

  • DELIVERY TIME - Once dispatched, the estimated delivery time is 2-5 business days.

 

PLEASE NOTE: We are currently experiencing dispatch delays for all orders. Thank you for your patience as we work around the clock to dispatch your order. Please allow up to 5 business days for dispatch.

An express shipping flat rate of USD$25 applies to all EU countries.

Orders are shipped from our Hong Kong warehouse.

We ship via DHL Express and your estimated delivery time is 2-5 business days.

Please note; by placing an order with BNKR, you are responsible for: any applicable original shipping charges, all applicable customs and duty import fees, and the cost of return shipping back to BNKR. This also applies to any shipments that are refused by you at delivery.

Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.
Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.
Please note in times of peak traffic, delays to estimated shipping times may occur. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied, and shipping costs are non-refundable. BNKR is not liable for any damages or losses for orders delivered without a signature.

MIDDLE EAST TERRITORIES AND REGIONS

All orders for Middle Eastern territories are shipped via DHL Express. 

  • SHIPPING RATE - All orders are subject to a flat rate USD$50 Express shipping fee 

*The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied. Shipping costs are non-refundable. 

Please note, as an international customer you are responsible for all applicable customs and duty import fees when your order arrives at the destination country. If you would like an estimation of these fees, please contact your local customs office. 

  • DELIVERY TIME - Once dispatched, the estimated delivery time is 2-5 business days.

 

PLEASE NOTE: We are currently experiencing dispatch delays for all orders. Thank you for your patience as we work around the clock to dispatch your order. Please allow up to 5 business days for dispatch.

An express shipping flat rate of USD$50 applies to all Middle East countries.

Orders are shipped from our Hong Kong warehouse.

We ship via DHL Express and your estimated delivery time is 2-5 business days once dispatched.

Please note; by placing an order with BNKR, you are responsible for: any applicable original shipping charges, all applicable customs and duty import fees, and the cost of return shipping back to BNKR. This also applies to any shipments that are refused by you at delivery.

Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.
Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.
Please note in times of peak traffic, delays to estimated shipping times may occur. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied, and shipping costs are non-refundable. BNKR is not liable for any damages or losses for orders delivered without a signature.

AFRICA

All Africa orders are shipped via DHL Express. 

  • SHIPPING RATE - All orders are subject to a flat rate USD$50 Express shipping fee 

*The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied. Shipping costs are non-refundable. 

Please note, as an international customer you are responsible for all applicable customs and duty import fees when your order arrives at the destination country. If you would like an estimation of these fees, please contact your local customs office. 

DELIVERY TIME - Once dispatched, the estimated delivery time is 2-5 business days.

 

PLEASE NOTE: We are currently experiencing dispatch delays for all orders. Thank you for your patience as we work around the clock to dispatch your order. Please allow up to 5 business days for dispatch.

An express shipping flat rate of USD$50 applies to all African countries.

Orders are shipped from our Hong Kong warehouse.

We ship via DHL Express and your estimated delivery time is 2-5 business days once dispatched.

Please note; by placing an order with BNKR, you are responsible for: any applicable original shipping charges, all applicable customs and duty import fees, and the cost of return shipping back to BNKR. This also applies to any shipments that are refused by you at delivery.

 Due to our quick order processing times; we are unable to cancel or change the details in your order, once it has been placed.
Once your order has been dispatched; we will send you email updates about its progress, so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.
Please note in times of peak traffic, delays to estimated shipping times may occur. The order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied, and shipping costs are non-refundable. BNKR is not liable for any damages or losses for orders delivered without a signature.